#HANDSHAKER OLDER VERSION 10.7 PDF#
#HANDSHAKER OLDER VERSION 10.7 INSTALL#
#HANDSHAKER OLDER VERSION 10.7 PATCH#
#HANDSHAKER OLDER VERSION 10.7 CODE#

When a device is un-enrolled client side, the device will remain as managed on XenMobile Server due to the device no longer communicating with XMS. Un-enrolled devices still show as managed. On the affected accounts, within Active Directory, check the samAccountName/UPN is correct. Test on other users to see if this is specific to certain accounts. 'Incorrect credentials' error received when trying to enrol a device even though the credentials are correct.

This can also cause notifications to not be delivered until the user brings Secure Mail to the foreground by explicitly opening it. As iOS puts applications such as Secure Mail to sleep such as when the battery is low. Secure Mail prompts for a pin such as when the application sleeps or wakes. Make sure the XenMobile Server certificate has not expired. The device is listed as managed on the XenMobile console but all the properties for the device are not listed. Windows phone partially enrols on XenMobile. Also enter the Domain Controller's FQDN in the primary and secondary server fields in LDAP configuration on XMS.

#HANDSHAKER OLDER VERSION 10.7 INSTALL#

If you have more than one Domain Controller, install each certificate on XenMobile Server. You cannot bind secure LDAP on XenMobile. Policies and applications do not push to iOS devices from XenMobile 10.5 configured with a proxy server.ĪPNS traffic does not work with Auth and can be configured without authentication as HTTP or SOCKS. This behaviour in power saving mode can be modified to show notifications for Secure Mail. Also check to make sure power saving mode is not switched on, which may prevent notifications from showing. Next check notifications are switched on for Secure Mail by navigating to 'Settings -> Notifications'. In Secure Mail check the 'Check frequency' setting.

#HANDSHAKER OLDER VERSION 10.7 PATCH#

Upgrade to XenMobile Server 10.5 Rolling Patch 2.Įmails are received in Secure Mail on Android 7 but notifications do not show on the screen. When users try to enrol or download apps they receive error 'Cannot complete request' in Secure Hub. Perform a migration from XDM 9 to XMS 10.x using the latest XenMobile migration tool. If a users device is deleted from XenMobile Server, you are unable to enroll the iOS/Android device again.

#HANDSHAKER OLDER VERSION 10.7 PDF#

The PDF is actually embedded in HTML, which is why Adobe is not given as an option. When opening PDF links through Secure Web Adobe does not appear as an 'Open-in' option. XenMobile / Citrix Endpoint Management:Īpplicable Product Versions Affected (if known) You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.

#HANDSHAKER OLDER VERSION 10.7 CODE#

For example if you have an error code or error message, use that to perform a search. There is a search box that you can use if looking for a specific fault. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected. Links may also expire or change so if you find broken links, please again let me know. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. The page is updated daily with new support articles and information.

A list containing the majority of Citrix Endpoint Management (formerly XenMobile) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.

Handshaker older version 10.7